Katie.chat is an AI sales coach for founders and small teams. It helps you talk customers into yes with personalized emails, call scripts, CRM import, and objection handling — starting at $29/month. It is not an autonomous enterprise AI SDR that runs outbound for you.

Is Katie.chat the same as Alta’s Katie AI SDR?

No. Alta’s Katie is an enterprise autonomous AI SDR (often priced in the thousands per month). Katie.chat is a different product: an affordable AI sales coach that helps you write and win conversations from your own CRM contacts.

How does Katie.chat work?

You import a real contact or describe what you sell. Katie analyzes the buyer, writes personalized outreach and objection scripts, and tells you what to say next — so you close more conversations yourself.

How much does Katie.chat cost?

Katie.chat offers a free trial with 2 full workflow runs and no credit card, a Pro plan at $29/month for 20 runs, and a Growth plan at $79/month for 200 runs.

Privacy Policy for Katie AI

Last Updated: August 8, 2026

Introduction

Welcome to Katie AI (katie.chat), an AI-powered sales assistant platform designed to help sales teams research prospects, generate outreach content, and close deals faster. At Katie AI, your privacy is of utmost importance to us, and this privacy policy outlines how we collect, use, and protect your personal information when you use our services.

Please read this Policy carefully before using the Service. By using the Service, you agree to this Policy. We may update this Policy periodically and will notify you of material changes via email or an in-product notice.

Information Collection and Use

We collect the following types of data to provide you with a better experience while using Katie AI:

Account Information
- What We Collect: This includes your name, email address, and any other information you provide when creating an account.
- Purpose: To manage your account and provide customer support.
Usage Details
- What We Collect: Information about how you use Katie AI, including your interactions, features accessed, and usage frequency.
- Purpose: To analyze user engagement and improve our services.
Device Information
- What We Collect: Data regarding the devices you use to access Katie AI, such as device type, operating system, and browser type.
- Purpose: To optimize our services for different devices and ensure compatibility.
Cookies
- What We Collect: Small data files placed on your device that help us track user preferences and improve user experience.
- Purpose: To enhance the functionality of our services and personalize your experience.
Payment and Billing Information
- What We Collect: Transaction amount, payment status, billing email, and related order metadata needed to fulfill your subscription or credit purchase.
- Purpose: To facilitate billing and payment processing for our services.
- Important: Full card numbers are not stored by Katie AI. Card data is processed by our Merchant of Record and payment processor, Waffo Pancake.

Data Storage and Security

We take the security of your personal information seriously. The data we collect is stored securely on our servers, and we implement a variety of security measures including encryption and access controls to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. However, please be aware that no method of transmission over the Internet, or method of electronic storage, is 100% secure, and we cannot guarantee its absolute security.

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

To comply with legal obligations or respond to lawful requests from public authorities.
To protect our rights, property, or safety, or that of our users or others.
To provide services through trusted third-party partners who assist us in operating our website or conducting our business, subject to confidentiality agreements — including Waffo Pancake for payment processing, and infrastructure / AI providers required to run the Service.

Your Data Rights

Depending on where you live (including under GDPR, CCPA, and similar laws), you may have the rights described below. To exercise any of these rights, contact us at support@katie.chat. We will verify your identity and respond within 30 calendar days (or sooner where required by law). If we need more time due to complexity, we will tell you why and the expected timeline.

Right	Description	How to exercise it
Right to be informed	Know what data we collect and how we use it	This Privacy Policy
Right of access	Obtain a copy of your personal information	Email us with subject “Data Access Request”
Right to rectification	Correct inaccurate or incomplete data	Update your profile in-product where available, or email us with the corrections
Right to erasure	Request deletion of your personal data under certain conditions	Email us with subject “Data Deletion Request”
Right to restrict processing	Temporarily suspend processing in certain cases	Email us describing the restriction you need
Right to data portability	Receive your data in a machine-readable format	Email us with subject “Data Portability Request”
Right to object	Object to processing based on legitimate interests or marketing	Email us, or unsubscribe from marketing emails
Right to withdraw consent	Withdraw consent for consent-based processing	Email us or use in-product controls where available

You may also lodge a complaint with your local data protection authority.

How to access or review your data

Sign in to your Katie AI account to view account profile and usage information available in the product.
For a fuller copy of the personal data we hold about you, email support@katie.chat with subject “Data Access Request” from the email address on your account.
We will provide the data (or explain any lawful limitation) within 30 calendar days.

How to correct your data

Correct editable profile fields in your account settings when available.
If you cannot change something yourself, email support@katie.chat with subject “Data Correction Request” and describe what should be updated.
We will confirm completion within 30 calendar days.

How to delete your data or close your account

Email support@katie.chat from your registered email address with subject “Account Deletion Request” or “Data Deletion Request”.
We will verify ownership of the account, then delete or anonymize personal data associated with your account within 30 calendar days, except where we must retain certain records (for example billing / tax records processed via Waffo Pancake, or data needed to resolve disputes, prevent fraud, or comply with law).
Closing your account ends access to the Service. Active subscriptions should be canceled before or as part of deletion; payment-related refund or cancellation requests may also be handled through Waffo Pancake’s customer processes where applicable.
After deletion, residual backups may persist for a limited period until overwritten in the ordinary course of business, and are not restored for active use.

Verification and identity checks

To protect your privacy, we may ask you to confirm account ownership (for example by replying from your registered email) before fulfilling access, correction, deletion, or account-closure requests.

Changes to This Policy

We may update this privacy policy from time to time. For material changes, we will provide reasonable advance notice via platform announcement or your registered email, and update the “Last Updated” date at the top of this page. You are advised to review this privacy policy periodically for any changes. Changes are effective when posted on this page.

Contact Us

If you have any questions or concerns about this privacy policy, your data rights, or our data practices, please contact us at:

Service: katie.chat
Privacy / Support Email: support@katie.chat

By using Katie AI, you consent to our privacy policy and agree to its terms. Thank you for trusting us with your information!